Our team develops retail software to empower brick-and-mortars to compete with ecommerce platforms. We give retailers the tools for providing seamless customer experience and personalized service across various channels, be it in- or near-store, web, or mobile.
Retail app development
SSI develops custom retail software from scratch or based on industry-leading platforms (SAP Commerce Cloud, Magento Commerce, and more) that connect online and offline channels and help your retail business reach digitally savvy customers.
We connect retail apps with enterprise systems, such as ERPs, supply chain management systems, ecommerce modules, and legacy systems to make sure you have a hub for controlling and managing a range of retail operations end to end.
We deploy in-store automation so that you could leverage sensors, beacons, and mobile apps to create connected, digitally augmented experiences for your visitors, increase store usability, and boost operational efficiency.
BI and data analytics
SSI’s team constructs BI infrastructures that process structured and unstructured data from different channels. These provide insights on customer behavior and preferences, stock movement and demand, shop-floor usability, and other critical metrics.
End-to-end retail software development
We develop complex multifunctional systems and standalone modules for specific operations, based on proven retail technologies. We further integrate them into corporate infrastructures, seeing to every retail stage and streamlining critical yet often manual and routine processes.
We develop POS software that will turn your terminals into a key point in the customer experience continuum. We connect POS to inventory systems to give your staff access to product information and availability in real time, as well as to your CRM to access customers’ purchase and loyalty records. Our POS software will ensure fast and secure payment processing.
Inventory and pricing
We create and upgrade inventory management systems to provide inventory and pricing visibility across retail outlets, digital sales channels, and warehouses. By leveraging analytics and reporting, you will be able to manage prices and discounts, come up with effective merchandising strategies, and track product shelf life and stock levels.
Our team creates digital fulfillment solutions to automate order tracking, shipping, and delivery management. They can streamline click-and-collect, track order statuses across online and offline channels, and automate invoice and receipt generation. Such a solution can also serve as a collaboration portal for assistants, fulfillment managers, and couriers.
Billing and payments
We build and integrate custom solutions to streamline billing, cut processing delays, and speed up checkout and refunds. Our solutions support multiple payment options, including via mobile and wearables. We also provide smooth payment experience for self-checkout stations. We make sure all the transactions are secure and tamper-proof.
We enable marketing automation to facilitate personalized engagement of your customers. Your retail solution will build up customer segments and profiles based on multi-source data, analyze trends and patterns, and help you personalize your ad, email and social media campaigns, promotions, and beacon notifications based on the customer’s location, preferences, and purchase history.
SSI builds and optimizes online commerce platforms to serve connected customers wherever they choose to make a purchase, seek help, or make a return. We create trade portals, online stores, B2B or B2C marketplaces, and modules for shopping on social media, equipped with secure and fast e-payment tools and support options, such as call centers and AI-based chatbots.